How to gamble responsibly at 8pgm
Gambling should be a form of entertainment, not a source of stress. Read here about self-imposed limits, spending controls, and how to keep an eye on your gambling habits.
Our Commitment
At 8pgm, our games are designed purely as entertainment and leisure. Gambling is not a way to earn income — every player needs to understand that it is a hobby meant to be enjoyed, nothing more.
That is why we give every player the tools and information they need to make their own decisions. Gambling is great as long as it stays fun. When it becomes a problem, we want you to know that you are not alone and that help is available.
Only players 21 and above are allowed to play. Access by anyone under 21 is strictly prohibited on our platform.
Please read this notice
The following game types carry a risk of financial loss:
- Slots, Live Casino, football betting
- Crash Games (Aviator, JetX, Spaceman)
- Esports Betting
Do not play beyond what you can afford. Only deposit an amount you are prepared to lose.
Control tools for you
8pgm's player protection tools can be accessed directly from your account.
Deposit Limit
You can set your own limit on how much you can deposit per day, per week, or per month. Reducing a limit takes effect immediately; increasing a limit takes 48 hours to apply.
Play Time Limit
You can set a maximum number of hours you can play in a day. When that time is up, your session will close automatically and you will need to take a deliberate action to continue playing.
Session Reminder
The system sends you a reminder when your chosen play time is reached. Even if you are enjoying yourself, it helps you stay aware of how long you have been playing so you can decide what to do next.
Time-Out
You can temporarily close your account for 24 hours, 48 hours, 1 week, or 1 month. During that period, access to play is not possible and attempts to reopen the account will not be granted.
Self-Exclusion
You can choose to exclude yourself for 3 months, 6 months, 1 year, or permanently. Once Self-Exclusion is applied, your account will not be reopened until the selected period has ended.
24/7 support
If you feel you have a problem with gambling, our 24/7 Live Chat can help you right away in Myanmar language. You can also email us at [email protected].
Self-Assessment Questions
If you can answer "yes" to any of the questions below, there is a chance you may have a gambling problem. This is not a medical assessment — it is for personal reflection only.
If you answered "yes" to 3 or more questions, contact our 24/7 Live Chat for support.
Do you keep playing because you think you can win back money you have lost?
Have you ever tried to stop gambling but failed?
Has gambling caused you to lose contact with family, friends, or work?
Have you ever borrowed money or sold belongings to fund gambling?
Has gambling caused you financial difficulty, making it hard to pay rent, buy food, or cover medical costs?
Do you need to bet more and more to feel satisfied?
Do you feel restless or have a strong urge to gamble when you are not playing?
How to Set Limits
Every player can adjust their own limits directly from their account. You can do this yourself without contacting Support, which helps you stay in control.
Log in to your account
Log in to your account via 8pgm Login and go to Profile / Settings.
Select the Responsible Gaming section
In that section you will find options for deposit limits, session time limits, and Time-Out.
Enter the amount / time
Choose the amount or time period that works for you and save.
Adjust as needed
Reducing a limit takes effect immediately. To increase a limit, a 48-hour waiting period applies.
How to Self-Exclude
If you need to stop gambling completely, Self-Exclusion is the best option. Here are the steps:
Contact Support
Reach us via 24/7 Live Chat or at [email protected] to request Self-Exclusion.
Choose a period
You can choose from 3 months, 6 months, 1 year, or indefinite.
Account will be closed
Your account will be closed immediately upon request and will not be reopened until the period ends. Any existing balance can be withdrawn.
Reopening after the period ends
Once the set period has ended, you can send a request to regain access. An additional 24-hour cooling-off period will apply.
Good Gambling Habits
To keep gambling a fun activity, try to follow these principles.
Set a budget in advance
Decide how much you are willing to spend before you play, and stick to that amount. Stop when it is gone — do not top up.
Set a time limit before you play
Decide how long you will play and stop when that time is up, whether you are winning or losing.
Find other interests
Make sure gambling is just one of many interests. Prioritise going out, staying active, and spending time with family.
Accept losses
Every player can lose. Understand that chasing losses by playing on only increases the chance of losing more.
Protecting Minors
8pgm does not allow anyone under 21 to access and play. Parents and guardians can help with this:
- Lock your computer, tablet, or phone and do not share your password with family members.
- Restrict access to banking services or payment accounts.
- You can use parental control software such as Net Nanny, Qustodio, or Circle.
- Do not leave your account with anyone else, and do not walk away without logging out.
If you suspect a minor is accessing an account, report it immediately to [email protected] and we will investigate and block the account.
21+ only
We may carry out age verification checks during the verification process. Be aware that if there is an issue with the age check, your account may be suspended.
Support Services
When gambling becomes a problem, do not face it alone. You can talk to our Support team.
24/7 Live Chat
8pgm's Live Chat is open 24 hours a day, 7 days a week in Myanmar language. You can speak openly about any gambling-related matter — all conversations are kept confidential.
Contact by email
Email us at [email protected] for help with setting gambling limits, Self-Exclusion, or any account-related matters.
Notice — 8pgm is not a problem gambling treatment organisation. If you need expert help with a gambling problem, please contact the health department directly. Our Support team can only assist with platform-related issues and account restrictions.
Responsible Gambling FAQ
For gambling-related matters, contact us
If you need to set limits, handle account matters, or discuss anything gambling-related, you can reach us in Myanmar language via 24/7 Live Chat. You can also log in to your account here and adjust your settings.