8pgm Privacy Policy

Introduction and Purpose

This Privacy Policy ("Policy") sets out the details of how personal information is collected, stored, and used between the 8pgm platform ("we", "platform") and players who use it ("you", "user").

8pgm places great value on the personal information of players in Myanmar and handles it with proper security and for specific, defined purposes only. By accessing and using this platform, you are considered to have accepted the terms set out in this Policy.

Types of Personal Information Collected

The 8pgm platform collects the following types of personal information for account registration, financial management, and platform security purposes.

2.1 — Information You Provide Directly

• Name, date of birth, and ID / registration details
• Email address and contact phone number
• Information related to payment methods (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
• Digital copies for the identity verification process ("KYC")
• Enquiries and communications sent to the support team

2.2 — Information Collected Automatically

• IP address and user device data (browser, OS, device type)
• Games played on the platform, and deposit and withdrawal records
• Data obtained from cookies and tracking technologies
• Platform access times and authentication logs (log data)

2.3 — Information We Do Not Collect

8pgm will not collect sensitive personal information that is not necessary, such as players' religious beliefs, political affiliations, or health records.

Data Usage Purposes

Collected personal data is used only for the following purposes.

• Player account registration and identity verification
• Processing deposits, withdrawals, and financial transactions
• Platform security, fraud prevention, and legal compliance
• Providing player support through our 24/7 service team
• Sending bonus, promotion, and platform notifications (when you have given prior consent)
• Analysing gameplay patterns to improve platform services
• Checks related to under-21 player protection and responsible gambling

We will not handle your personal data outside of these purposes.

Data Sharing with Third Parties

8pgm will not sell or rent players' personal data to third parties. However, limited sharing may occur in the following situations.

4.1 — Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, and banks), technology service providers, and security software providers may handle data only within the limits set by 8pgm. They are not permitted to use that data for their own purposes.

4.2 — Legal Obligations

Personal data is disclosed only when required to comply with applicable law, a court order, or legal proceedings.

4.3 — Fraud Prevention

If suspected financial fraud or gambling fraud is detected, limited data sharing with relevant organisations may be carried out for security purposes.

Cookies and Tracking Technology

The 8pgm platform uses cookies to improve players' browsing experience and to carry out security checks.

Types of Cookies

• Essential Cookies: Required for the platform to function correctly and to maintain account login sessions
• Functional Cookies: Used to remember language, region, and gameplay settings
• Analytics Cookies: Collect usage data to improve platform services

You can disable cookies through your browser settings, but please note that some platform features may be affected.

Data Retention and Deletion

8pgm retains players' personal data only for as long as necessary, and securely deletes it once the purpose has been fulfilled.

6.1 — Retention Period

Player data is retained for the entire period that the account remains open. After an account is closed, data may continue to be held for as long as needed to meet legal obligations and to handle any potential financial disputes.

6.2 — Data Security

Stored data is protected with SSL encryption and access is restricted to authorised staff only. We conduct regular security audits to prevent data breaches.

Players' Data Rights

Every player using the 8pgm platform has the following rights regarding their personal data.

• Right to Access: You may request to view the data collected and stored about you
• Right to Rectification: You may request correction of any inaccurate personal data
• Right to Erasure: You may request deletion of your data, except where legal obligations apply
• Right to Restriction: You may request that data handling be blocked beyond specified purposes
• Right to Object: You may object to the grounds on which your data is being handled
• Right to Data Portability: You may request an export of the data you have provided in a readable format

To exercise any of these rights, please contact our support team at [email protected]. Requests will be processed as quickly as possible.

Age 21+ Restriction

The 8pgm platform is for players aged 21 and above only. We carry out KYC and age verification processes to prevent anyone under 21 from accessing and playing.

If an account is found to be held by a person under 21, that account will be immediately closed and the relevant data will be deleted.

Policy Changes and Notification

8pgm may review and update this privacy policy from time to time. Any changes will be published in full on this page. Players should check this page occasionally to stay informed of any policy changes.

If you continue using the platform after a policy change, you will be considered to have accepted the updated policy.

Contact Us

If you have any questions, requests or complaints regarding this privacy policy, please contact the 8pgm support team.

Our support team can handle privacy-related requests in Burmese.